Warranty Policy

This page outlines the warranty coverage for Bauer hockey equipment purchased at Centre Ice. We understand that unexpected equipment issues can arise, and we’re here to help.

Warranty Overview:

Bauer, in collaboration with Centre Ice, offers warranties on various hockey equipment. The warranty period depends on the specific product category. This page provides a clear breakdown to help you understand what’s covered and for how long.

What’s Covered:

• Manufacturer Defects: Warranties cover defects in materials or workmanship that cause the equipment to malfunction during normal use.

Please review the warranty table below for applicable warranty periods for each product. Please note that in order to be eligible for a warranty claim, you must present to us, your original receipt. We will not be able to process your claim, without a valid proof of purchase.

• • Please note that warranty claims, are for any defects in workmanship, within the time frame specified for the item you purchased.

• • Bauer or Centre Ice is not responsible for damages or abrasions to any equipment, as a result of playing the sport. Valid warranty claims will result in a one-time replacement only.

What’s Not Covered:

• Normal Wear and Tear: Warranties don’t cover damage caused by everyday use.

• Improper Use: Damage caused by using equipment on inappropriate surfaces or for unintended purposes is excluded.

• Specific Products: Wood or foam core sticks and replacement blades are not covered under warranty.

Required Documents:

To process a warranty claim, you’ll need to provide the following:

• Original receipt: This is crucial proof of purchase for all warranty claims.

• White serial number sticker (composite sticks only): This sticker is located on the shaft of the stick and must be included for composite stick claims.

PROCESSING A STICK CLAIM

• 30-DAY LIMITED WARRANTY ON COMPOSITE STICKS.
• If a claim is submitted within 30 days of purchase, Centre Ice & BAUER Hockey will provide a one-time replacement only of your player or goalie composite stick if damaged due to a manufacturer defect.

• To process your claim, Bauer & Centre Ice requires your original receipt along with the white serial number sticker. Hand-written receipts will not be accepted. Please keep a photocopy of your receipt for your records. Warranty claims without the required information will not be processed.

• Note: There is no warranty for wood or foam core sticks or replacement blades. Please also note, that warranty will be voided, if the composite stick has been used on concrete or asphalt or any manner that is outside the intended use of the product.