We are currently away on Christmas break and will return to the office on January 6th. However, the shop will be open on December 26th & 27th from 10 am to 3 pm.
These are our Summer Holiday Hours:
- OPEN – Tuesday, December 24th – 10 am to 5 pm
- CLOSED – Christmas Day, December 25th
- OPEN – Boxing Day, December 26th & 27th – 10 am to 3 pm
- CLOSED – December 28th to January 2nd
- OPEN FROM – January 3rd to 5th – 10 am to 3 pm
From the 6th onwards, we will resume regular hours, 10 am – 5 pm. We will close at 5 pm on Wednesdays in January.
All online orders will be processed starting January 6th; please anticipate potential delays.
We will respond to all email enquiries starting January 6th and aim to address them promptly.
Wishing you a Merry Christmas, a Happy New Year, and stay safe!
FEEL FREE TO CONTACT US WITH ANY QUESTIONS OR FOR A QUOTE. WE ARE HERE TO HELP.
LOOK FORWARD TO HEARING FROM YOU!
09 828 0947
Centre Ice FAQ's
CHECK THE QUESTIONS BELOW BEFORE EMAILING US :)
You can find our opening hours & location here – centreice.co.nz/shop-hours/
SHOP HOURS
Friday 10.00am – 5.00pm
We have put together this quick guide to ask questions that are helpful to us when making a suggestion on a skate size. Please note – we can’t guarantee a perfect fit every time but we do our best! Visit the link here – centreice.co.nz/skate-sizing/
The inline and ice hockey market is very small and we are focused on the distributing of one iconic brand: Bauer. Over the years, Bauer has continued to offer a full range of equipment that is durable, affordable and is appealing to the eye. We have found that focusing on working alongside one brand rather than multiple offers a better, easier experience for our customers
Thanks to the way that Bauer operates, we have the opportunity to order specific products that a customer may want, but we don’t carry them in-store. All that is required is a pre-payment for the product that a customer wishes to purchase. We have catalogues on our website that are up to date with what Bauer’s current stock is, or we can see all of what Bauer has available and give customers options for what product they may be after. We place Bauer order’s on Wednesdays, they are then shipped out from Sweden on Fridays and we usually expect them to arrive 2-3 weeks after the Friday.
The courier companies and freight forwarders dictate the prices of shipping to the North Island, South Island and within Auckland. Centre Ice has made the decision not to put a margin on top of the freight. We try to keep the costs of shipping as equal as possible so that the cost to ship to the South Island is not significantly more than to ship to the North Island.
For all of our warranty information and steps visit this link here – centreice.co.nz/warranty-policy/
For all exchanges items and returns you can follow the process we have in this link here – centreice.co.nz/termsconditions/
No we do not ship internationally! But we do ship Nationwide, here are the estimated times for deliveryfor the North Island and South Island below:
North Island: Estimated One-Two Day or overnight delivery via New Zealand Couriers.
South Island: Orders typically arrive within two-four business days using New Zealand Couriers’ inter-island service.
Rural: Estimate another One or Two Days for any rural area across New Zealand.
